Online Customer Service 线上客服助理

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Online Customer Service  线上客服助理

We are looking for an experienced Online Customer Service. In this position the successful candidate must possess the ability to perform a wide variety of tasks and be able to adjust changing priorities, as well as owning the experience of operating online sales platform and online product promotion.

我们正在寻找一位有经验的线上客服助理。如果您具有多任务事务处理能力，并具有线上销售和产品推广的经验，那您将是我们寻找的对象。

Job Duties:

• Maintain online sales platform, including product and new product promotion, order follow-up, complaint handling, etc.
• Assisting follow-up product ordering and tracking, product purchase, and invoice entry, etc.
• Assisting in the customer service of Yi-show kitchen;
• 维护线上销售平台，包括产品推广、新品促销、订单跟进、投诉处理等；
• 协助跟进线上销售的产品订货与跟踪、产品进货、单据录入等；
• 协助一手美食厨房午市的顾客服务工作；

Job Requirement:

• Working 40 hours a week, willing to work on Saturdays
• Previous work experience as online sales platform assistant or specialist is a definite asset
• Must be able to communicate effectively with both internal and external stakeholders (verbally and written) in English and Chinese (Mandarin); able to speak in Cantonese will be a good asset
• 每周工作40小时，并愿意在星期六上班；
• 有线上销售平台、线上推广相关工作经验
• 能够用中英文口头和书面进行开展工作，如果懂得广东话更佳；

We Offer…

In this position, you will obtain the competitive salary plus online sales commission. Also, we offer a benefit package, including life, medical, dental and vision insurance to the right candidate.

您将获得有竞争力的薪水加在线销售提成。 此外，我们还为合适的候选人提供福利待遇，人寿，医疗，牙科和视力保险。

If you are interested in the Online Customer Service position and would like to join and grow with Liuyishou North America, we encourage you to send a Cover Letter and Resume to Rita.r@liuyishouna.com or Victor.h@liuyishouna.com

重要警示‼️：不法骗子用招聘名义，通过长期聊天骗取中年女性信任，去购买子虚乌有的数字货币，请不要上当！

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