Hiring - Customers Service Manager

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Job title: Customers Service Manager

Company: Vansing Distribution Group Ltd

Salary: $60,000/yr

Job type: full-time, permanent

Language: English

Start date of employment: as soon as possible

Minimum education: bachelor's degree

Position available: 1

Job location: Vancouver BC

Job description:

Responsibilities:

• Oversee our customer service team
• Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
• Interact with customers, responding to their questions and guiding them to the appropriate service
• On-board new employees and train them based on your expertise and skill set
• Create and implement an effective customer loyalty program
• Maintain an orderly workflow according to priorities
• Manage staff and assign duties

Qualifications:

• A university degree in business administration or other field related is required
• Experience in customer service and supervisory is usually required
• Customer service orientation
• Excellent knowledge of management methods and techniques
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Ability to translate your skills to other employees through training and mentoring

How to apply:

Please send your resume to vansingtwg@gmail.com

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