CWC immigration is hiring a office administrator

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Busy Immigration firm located in Surrey,BC is looking for an experienced Office administrator  who would like to become an asset to our Chinese-specific department on a long term basis. Duties include:

• Provides administrative support & work closely with the general manager.
• Co-ordinate and supervise the CWC-Chinese department by reviewing, improving, and implementing current and new administrative procedures; as well as maintaining policy manuals
• Establish and implement new initiatives and set work priorities.
• Establish work standards and make sure that deadlines are met and procedures are followed.
• Responsible for day to day activities of the CWC-Chinese department office services
• Checking and fixing administration-related problems and co-ordinate with the responsible person.
• May prepare and proofread correspondence, invoice, and other related material – both manual and electronic.
• Check incoming regular and electronic mails and coordinate with the team.
• Receive and handle immigration-related information from clients and relay the information to the rest of the Chinese department team through telephone, mail, or email, as needed.
• Supervise and train new staff regarding the department’s procedures and how to use the software and management information system
• Addressing and resolving Chinese clients’ complaints and concerns promptly.

Wages $ 25.00/hr. for 40 hrs/week, Our office hours are 10:00AM to 6:00PM, Monday to Friday. Please send your resume detailing your experience and qualifications to: cwcimmigrationjobs@gmail.com and please include “CWC-Surrey-Office-Administrator” in your subject line.

Skills requirement: 

• Completion of Secondary Education required.
• Completion of a diploma or degree related to office administration is an asset.
• At least 1 year experience in a senior clerical or executive secretarial position related to office administration is required.
• Immigration-related experience is an asset, but not required.
• Proficient in Microsoft Office
• Must be organized, reliable and have keen attention to detail
• Must possess excellent customer service skills
• Ability to work evenings from 3 pm to 10 pm from Sundays to Thursdays.
• Fluent in English (written, spoken, read) and Mandarin (written, spoken, read).

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