工作职责:
- 具有前台,牙科/医疗管理以及相关的工作经验
- 多任务处理和时间管理技能,能够对任务进行优先级排序
- 擅长于病人沟通回复日常邮件电话
- 有效率地帮助病人预约时间,管理病人的预约时间
理想候选人具有以下素质:
- 扎实的英语书面和口头交流能力
- 熟练掌握Microsoft Office Suite
- 熟练掌握办公设备(例如传真机和打印机)
- 出现问题时能够积极和主动寻求解决方案
- 专业的态度和出色的组织能力
- 掌握粤语/普通话者优先
请候选人把简历和cover letter发送至info@deerwater.ca,并标明想要应聘的岗位。疫情期间我们会优先安排电话或者视频面试。
Philosophy: We are a full-service dental practice standing for the Complete Health of our patients through the most thorough care available and with a team that seeks to empower our patients and their families, coworkers and friends.
Job Responsibilities:
- Provide information, answer questions relating to appointments, and other administrative requirements.
- Book and manage patient appointments, confirm all patients have received necessary paperwork for their appointments, ensure patients are prepared for their treatments and handle transactions.
- Message Triage: route and respond to messages (ie: email, fax, phone).
- The liaison between patients and who the practice is especially over the phone and when they first walk in.
- Have an understanding of and desire to manage the schedule smarter (and to goal)but not harder.
Candidate possesses these qualities:
- Proven work experience as a Receptionist, Dental/Clinical administrator or similar role
- Solid English written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Ability to be resourceful and proactive when issues arise
- Professional attitude and excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
The following will be considered an asset:
- Contoneses/ Mandarin speaker
- Experience working in dentistry
- Knowledge of dental terminology
- Possess dental administration certificate
This is a full-time position and requires an individual who can work flexible hours if necessary.
If you like to learn, grow, be recognized, and compensated for the value you deliver than send an email with your resume to info@deerwater.ca
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