详情描述Job description
Clienteling & Sales Generation
- Build and maintain a loyal client base, by providing clients with individualized service
- Capture meaningful customer data for the purposes of connecting with clients, building relationships, and personalizing future client development opportunities
- Maintain an active, accurate, neat and organized client book, proactively contacting clients regularly, and providing appropriate follow-up on all sales or client requests
- Achieve daily/weekly/monthly/annual personal sales and KPI targets while supporting team goals
Customer Service
- Provide highest level of customer service, and bring Maison Kitsuné experience to life through events Communicate the brand’s aesthetic and demonstrate current, in-depth knowledge of the product/brand
- Ability to discuss with clients and give advice on general trends in the fashion world
- Resolve all client problems and complaints quickly and effectively
Operations
- Handle all facets of sales transactions including POS operations, cash duties and register functions
- Properly ticket and attractively display all merchandise according to visual guidelines
- Take care of the general look of the store -cleanliness, tidiness, and efficiency- to ensure the best image
- Manage inventory, communicate stock take/replenishment needs, and help guide seasonal buys
- Maintain neat and well-organized stockroom, properly receiving merchandise, and controlling damages
- Adhere to and enforce loss prevention and security policies, credit policies and procedures -credit cards, discounts, employee purchases, deposit logs, return and exchange policies
- Strictly stick to work schedule, inclusive of time and attendance
- Participate in relevant company training programs
- Work as a team player, fostering open communication to contribute to a positive work environment
- Comply with company policies, practices, and procedures
The position is based in Vancouver, and the Part-Time Client Advisor will report directly to the Vancouver Store Director working in close collaboration with the Retail Director – Americas.
Job Types: Part-time, Permanent
-必須有工卡,英文流利,活潑開朗、笑容佳 喜愛與人接觸, 積極,具向客戶解說商品之服務熱忱, 個性開朗、反應快, 有3-4天可上班天,minimum 20-24hr/week
Please send resume to:
joanna.wang@maisonkitsune.fr |