锦盛移民招聘经验Case Assistant

Company Information

Jenson Immigration Consulting Ltd. is a licensed immigration company that provides legal advice on a wide range of immigration matters. Since established in 2014, we have helped over one thousand clients successfully obtained their desired immigration status with a team of dedicated immigration professionals.

We are now looking for proactive and responsible individual to joint our team.

Job Duties:

• Assist clients collecting required documents and preparing applications and submissions
• Assist Senior Consultants drafting and proofreading letters
• Manage the workflow of the assigned cases to ensure quality services are delivered and all deadlines are met
• Communicate with clients to ensure their concerns and issues are addressed in a proper and timely manner
• Review, organize and manage case files
• Key in, update and manage the case tracking system
• Proactively follow up and monitor the progress of the case to detect potential issues and resolve them efficiently
• Cross-check forms, submissions, correspondence, and other documents with peers
• Research, study and contribute insights on the immigration policies
• Participate in improving the workflow and management procedures for case processing
• Respond to internal and external inquiries
• Perform general essential administrative duties of the company

Requirements:

• Industry experience is an asset
• Experience in administrative positions or immigration industry is an asset
• Intermediate computer skills (MS Office, Excel, and PowerPoint)
• Ability to follow established instructions and procedures
• Exceptional business writing skills
• Fast learner, detail-oriented and well-organized
• Strongly self-motivated and self-initiated
• Ability to work in a fast-paced environment and to handle pressures
• Strong multi-tasking and prioritizing skills
• Capable of managing to meet various deadlines
• Ability to work independently and work with the team
• Exceptional communication skills in both English and Chinese
• Strong interpersonal skills

Hours and Compensation:

• Full-time position, Monday to Friday
• Weekly training and special events for on-going development
• Compensation: $20-$25/hour plus commission and year-end bonuses based on competency

How to Apply:

• Please send us your resume and cover letter to hiring.jenson@gmail.com
• Clearly indicate on your documents that you are applying for the Case Assistant position.
• Only those selected for an interview will be contacted.