Assistant Marketplace Account Manager

As Assistant Marketplace Account Manager, working closely with the Marketplace Account Manager, you are responsible for managing the day-to-day operations of our marketplace account, including product ranking, review and acquisition, inventory management, and Pay-Per-Click advertisements. As a young professional who can thrive in a fast-paced environment, this position allows you to learn and contribute your strengths and skills.

RESPONSIBILITIES:

• Formulate new strategies and ideas to drive product sales.
• Review reports to determine stock availability.
• Update cross-references and prices for listings.
• Create product descriptions for current and new products and upload photos.
• Manage technical components of listings and ensure 100% uptime.
• Monitor negative reviews and make all possible efforts to increase product star ratings.
• Keep up-to-date with marketplace seller trends and mechanisms.
• Meeting with executives to review sales performance, and provide execution plans.
• Resolve all marketplace-related issues and foster relationships with Marketplace Strategic Account Managers.
• Other duties as assigned.

COMPETENCIES:

• Post-secondary or equivalent education in business, information technology, or marketing.
• Knowledge of Marketplace and Marketing Services. 
• Knowledge of Google Analytics or other web analytic platforms.
• Must be fluent in English and have strong verbal and written communication skills.
• Ability to communicate in Mandarin or Cantonese is an asset.
• Strong ability to analyze and interpret data and make decisions based on the results.
• Must have strong attention to detail.
• Qualified candidates without direct experience are encouraged to apply.